February 2001

Law Firms Marketing on the Net-Is It Practicing Law without a License?

The most difficult law firm web page ethics issues involve multiple jurisdictions-when a firm in State A files a complaint upon losing a major client to a firm in State B as a result of the State B firm's web marketing.

Consider a situation in which a California law firm gains a client (as a result of its web marketing) from a Mississippi law firm. The Mississippi firm files a complaint with its state authorities. If one or more lawyers in the California firm are admitted to practice in Mississippi, they could be charged with violating Mississippi's lawyer advertising regulations. If no lawyers in the California firm are admitted to practice in Mississippi, charges of unauthorized practice of law are a possibility. In either case, the prospect of defending against such an action in a distant forum is not pleasant.

Complying with the rules of all fifty states may be an impossible task-the requirements are inconsistent and sometimes even contradictory. If twenty-three states require filing a copy of advertising material, are you supposed to send each state a copy? What if you change your site's content every day? Compliance with the most restrictive rule in every state would result in a website with very little marketing appeal. Even if you successfully met state requirements, you still might not be safe. And foreign countries might not allow, or may even criminalize, legal advertising.

Until the situation is hashed out by the organized bar, lawyers who want to establish websites should use common sense measures to avoid ethical difficulties and minimize potential risks:

  • Make sure the site complies with the rules of all states in which your firm is located. Ask your state board of professional responsibility for guidance.
  • Perform a common sense check of your site and eliminate provisions likely to attract the ire of another state's regulatory body.
  • Include a disclaimer, such as "void where prohibited by law"; "only licensed in and accepting clients from State X"; or "will not accept clients if formation of the attorney-client relationship as a result of the website will violate the laws of the prospective client's state."
  • Think carefully before accepting clients in states where none of your lawyers are licensed to practice.

Excerpted, in part, from The Complete Internet Handbook for Lawyers. 1999. Law Practice Management Section. PC #511-0413.

READY RESOURCES Lawyers and Reporters: Understanding and Working with the Media. 2000. Litigation Section. PC #531-0274.
The ABA Guide to Legal Marketing.
1995. Law Practice Management Section. PC #511-341. To order either title, call 800/285-2221 or visit our website at www.abanet.org/abpubs.html.