Five Simple Tips to Avoid Overbooking
By Rashada N. Jamison
Rashada N. Jamison is a communications vice president and owner of Silver Stream Consulting Group. She may be reached at rashadajamison@yahoo.com.
Those who make things happen often are referred to as “go to” people. Their family, friends, and coworkers trust them, call on them, and depend on them as someone they can count on to assist with a dilemma or get a job done.
What happens when the “go to” person is “gone to” too much?
Taking on too many tasks—whether it stems from the desire to please others, stay involved, fulfill a duty, or avoid the confrontation of declining a request—can lead to an overbooked schedule that jeopardizes relationships you have built in your professional and personal lives. Here are some tips for relief:
1. Decline Gracefully
An effective way to decline a request or offer is simply to say “no thank you.” When you know you already are overcommitted, addressing an issue up front alleviates the need to resolve it later. Gracefully and respectfully share with your family member, friend, or coworker:
“I appreciate you thinking of me. Although that sounds like a good opportunity, my existing commitments won’t allow me
to participate.”
2. Be a Resource
Consider providing an alternative solution or resource if you are not available.
“I am not available to assist with your request, but I know someone who may be able to give you what you need.”
3. Communicate Early and Often
As soon as you are aware you will miss a deadline, communicate with all parties involved. (They will appreciate the status report.) If there is a legitimate reason for your delay, state it.
“I anticipate I will need an additional day to gather information to produce the report we discussed. Friday is a more realistic deadline to give you my best effort.”
4. Do Unto Others . . .
Avoid a disappearing act at all costs. Ignoring phone calls, e-mails, and other correspondence will damage your credibility and the relationship. Consider how you would want someone to respond to you in the same circumstance. Remember, family members, friends, associates, coworkers, and bosses are your references—and your support system. Be considerate and close the loop.
“I apologize that I won’t be able to make it. I did not anticipate my hectic schedule. If we can reschedule, next week is better for me.”
5. Manage Your Time
What are your priorities? Whether it’s a family member’s birthday party, professional function, or major project, give it dedicated time. As a rule, if you can’t give due diligence, don’t commit.
Keep a calendar or schedule. Allocate time for commitments in a central place. This way, you can verify your availability for new engagements and assignments by saying,
“Let me check my calendar and get back to you.”
Remember, your honesty about your availability will be respected later. Make your word your bond. Take simple steps to help relieve your stress level, maintain your credibility, and keep your relationships intact.
Back to Top