Using Technology to Enhance Client Communications
Failure to communicate consistently ranks as one of the top 10 malpractice and disciplinary complaints, not to mention a potential breach of state ethics requirements. In this session for the Arkansas Bar Association Midyear meeting learn how to harness technology to help you stay on top of communication challenges, rather than buried underneath them. The discussion included managing and harnessing email applications, using collaborative tools, customer relationship management, "automagic" communication and how to set expectations from the start.

Collaboration and Communication Through Technology: Blogs, Wikis and RSS Feeds
How can organizations use technology to help them communicate with their staff and clients? This presentation, from the 2006 Annual ABA/NLADA Equal Justice Conference in Philadelphia, provides practical advice on some of the latest web developments that organizations may utilize for communication and collaboration.

FYI: Starting a Website
A broad guide to launching a law firm or legal organization website.

FYI: Blogs
An overview of blogging and the usefulness of a blog in the legal environment.

FYI: Photo and Video Sharing
Various tools for sharing your photos and videos online.

FYI: RSS
A primer on RSS feeds and RSS feed readers.

For more information on Web and Communication Technology and a variety of other topics, visit our article, presentation, and FYI pages.

LTRC Helpline:
LTRC researchers can provide information on topics that are of special importance to your law office. LTRC staff are available via a helpline (312) 988-5465 or via e-mail to help with your technology questions.

ABA Lawtech Discussion List
Lawtech is intended for members of the legal community who wish to discuss issues related to the use of technology by practitioners. Its subscribers include lawyers, law school and law firm IT staff, court staff and judges and other legal professionals. Subscribe, change your subscription or search the archives here: http://mail.abanet.org/archives/lawtech.html.

Listserv® and Webboard comparison
This presentation walks through the pros and cons of using Listserv® software and Webboard software in a number of different situations.

Lawtech
A discussion list for the legal community on issues relating to technology and the practice of law.

Site-tation
A broadcast list over which LTRC staff send periodic updates on interesting and valuable Web sites.

Planning for Technology: The Long and Short of IT
Presentation given to a firm retreat on the long term Strategic Technology Planning and short term technology planning, with an overview of available technologies. Participants also received two handouts, one on further resources regarding Strategic Technology Planning (PDF) and the other provides a select bibliography of resources for researching legal technology.

Where is the Knower?
Presentation relating to bar associations use of technology.