ABA Division for Bar Services
The ABA Division for Bar Services serves as the primary communications link between the ABA and other bar associations; provides staff support and/or liaison for key bar-related organizations; provides education, training and management support services for bar leaders; and serves as a liaison and coordinating agency for ABA services to bar associations. Aside from being the most useful spot on the Web for general bar association information, it offers a smattering of publications that address technology issues, including the 2001 Bar Leadership Institute (BLI) Handbook and Issues Update 2000. Although last published in 1997, The State and Local Bar Association Computer Information Survey contains useful information from over 100 state and local bars on computer hardware and software use, staffing and other issues related to technology.

ABA Standing Committee on Pro Bono and Public Service
The ABA’s Standing Committee on Pro Bono and Public Service and its project, the Center for Pro Bono, provide pro bono resources. Through the Peer Consulting Project, the Center makes available the expertise of experienced volunteer consultants who provide telephone and on-site consulting to pro bono programs, state planning groups, in-house corporate legal departments, government attorney offices, judges, minority bar associations and law schools regarding pro bono initiatives. Technical assistance is available on the topics of program operations (i.e., recruiting, training, fundraising, use of technology, advice and referral), as well as planning efforts (i.e., priority-setting, collaboration with other community providers) and identifying new resources for meeting unmet legal needs.

ABA Standing Committee on the Delivery of Legal Services
The ABA Committee charged with improving the delivery of legal services to the public, especially those of moderate income. A good place to roam, since affordable legal services delivery is invariably tied to technology these days, especially Web-based resources that either aid self-representation or provide a leaner (and cheaper) menu of legal services. The Pro Se and Unbundling Resource Center provides a bibliography of resources on the issues involved in self-representation and unbundled legal services, and includes the first chapter of Unbundling Legal Services: A Guide to Delivering Legal Services a la Carte. It’s also home to the ABA project dedicated to developing standards for the operations of telephone hotlines that provide legal advice and information. Finally, don’t miss the Technological Innovations section--the lone article, titled "Improving the Delivery of Affordable Legal Services Through the Internet: A Blueprint for the Shift to a Digital Paradigm," is written by William Hornsby, Staff Counsel to the Committee, and well worth the trip. Use the extensive list of links at the end of the article as a launching pad to sites that represent different models for delivering legal services.

Equal Justice Network
The Equal Justice Network is an on-line meeting place, information source, and connection mechanism for lawyers and other advocates involved in efforts to provide civil legal assistance to low-income people. It is sponsored by the Project for the Future of Equal Justice, a joint venture of the National Legal Aid and Defender Association and the Center for Law and Social Policy. Its content-rich Technology section is a recommended starting point for resources on technology and legal services. One of the site’s highlights is a series of eighteen papers presented at the "Technology and the Future of Legal Services Conference," held at the Airlie House in Warrenton, Virginia Sept 16-17, 1998. A unique feature of the site is the way technology information is presented in a legal services context, often accompanied by links to legal organizations that have implemented the relevant technology. For example, a treatment of Web-based training includes links to the conferencing systems used, as well as a PowerPoint presentation that accompanied the training at one of the sites. Don’t miss this one.

Management Information Exchange--Management Information Exchange Journal
The Management Information Exchange is committed to promoting a full and free exchange of ideas, techniques, and philosophies on the management of legal services and pro bono programs. Three times per year it publishes the Management Information Exchange Journal, containing articles, features, interviews, symposia, book reviews and more. The Journal Index from 1986 through 2000 may be viewed online, and the MIE plans to make it available as a web-searchable database in the future. Subscribers may access all full on-line versions of articles where available, but the site is worth a look for non-subscribers, as well. The teaser content, comprised of tables of contents and a selection of sample articles from current and past issues, may convince you to take the plunge and subscribe. Articles from past issues (and available only to subscribers) include "Technology and the Future of Legal Services," (Summer 2000); "Technology Tools for Collaboration and Training" (Spring 2000); "Flexibility in Case Management Software" (Fall 1999); and "Ten Easy Steps to a Legal Services Website" (November 1997).

National Center for Poverty Law--Clearinghouse Review
The National Center for Poverty Law publishes the Clearinghouse Review, containing articles of interest to poverty law practitioners. Articles are available in full-text electronic format and organized by subject matter and year. Although a subscription is necessary for articles published since January 1998, the site contains many useful articles on technology issues related to legal services organizations.

ABA Proposed Standards for the Operation of a Telephone Hotline [pdf file]
Since 1998, the ABA Standing Committee on the Delivery of Legal Services has undertaken a project to develop standards for the operations of telephone hotlines that provide legal advice and information.

"Legal Services Technology Grants for Hotlines" [pdf file]
"Legal Services Technology Grants for Hotlines" appears in the Fall 2000 issue of the Legal Hotline Quarterly, a publication of the Legal Hotline Technical Assistance Project.

National Center on Poverty Law--Legal Hotline Technical Support Library
The Legal Hotline Technical Support Library offers an expansive collection of documents on legal hotline operations, procedures and technologies, as well as a section on substantive materials organized by state. Articles from The Legal Hotline Quarterly, published by the Legal Hotline Technical Assistance Project, are available online beginning in 1996.

ABA Law Office Management Assistance Programs
Law Office Management Assistance Programs can be a popular and valuable service for bar associations. A planning guide is available in .pdf format at the ABA’s Bar Services web site.

American Society of Association Executives (ASAE)--Technology Section
The American Society of Association Executives (ASAE) describes itself as "the association of associations," dedicating itself to advancing the value of voluntary associations to society and supporting the professionalism of the individuals who lead them. ASAE has over 25,000 individual members managing leading trade, professional, and philanthropic associations, and has more than a dozen professional interest sections, including a Technology section. As opposed to delivering technical information, the Technology section is designed to help association professionals and those interested in the industry to network and find the organizations that are best able to provide such information. Online resources available to non-members include the full text of the section’s newsletter, TechnoScope, which contains short and to-the-point articles on topics impacting association technology. Issues are available since 1995, and recent articles include "Virtual Private Networks" and "Custom 404 Messages"--both published in the May 2001 issue.

Cruise to the Educational Programs and Meetings section for a listing of technology-related events, such as the popular Management and Technology Conference and Exposition. And for shorter programs, peruse the Knowledge Networks section, which lists shorter-length educational and networking sessions that help members answer the questions, "what works and how do I do it?" Recent or upcoming topics include "Online Advocacy for Local, State and National Policy Issues," "Serving Global Members via the Internet," and for the hands-on, "Systems Security." Many programs are accessible via audioconference, and cassette tapes and course materials are generally available for purchase.

Finally, check out the Publications section to order technology-related books and reports. Recent publications include Association Technology Trends (1997); Associations Online: Making the Most of the Internet (1997); Online Learning Strategies: Association Models for Success (1999); and Training on the Web: A Guide for Instructors and Designers (1997).

Benton Foundation--Nonprofit Best Practices Toolkit
The Benton Foundation is a consulting group advising nonprofits on the effective use of communications technologies and new media. As promised, its web site is a "trustworthy gateway to knowledge of and tools for nonprofit use of communications technologies--or in Internet parlance--a "must-browse" site! The content-rich site contains entire sections on funding trends, nonprofit Internet use, online fundraising, e-commerce, the digital divide and nonprofit policy, along with a section, "Share Your Story," devoted to case studies and lessons learned from various nonprofits.

Chronicle of Philanthropy
Self-described as "The Newspaper of the Nonprofit World," the Chronicle of Philanthropy has sections on gifts and grants, fundraising, managing nonprofit groups, and technology. Published every other week, the web site offers subscribers the complete content of the newest issue, plus an archive of articles from the past two years. The About Technology section is a good source of nonprofit technology news. Non-subscribers can browse the tables of contents and decide whether to join or skip off to the library. The Internet Resources section contains an extensive, well-annotated list of online resources for nonprofit technology information.

E-Riders Technology Project--Technology Resources
E-Riders is part of Circuit Riding, a program by the Technology Project, also known as TechRocks. Although somewhat modest in scope, the site includes guidance on technology topics such as choosing an ISP service and creating a technology plan, and offers a discussion list, case studies, and links to resources on other sites.

Foundation Center--Literature of the Nonprofit Sector Online (LNPS) Database
The Foundation Center is an independent nonprofit information clearinghouse whose mission is to foster public understanding of the foundation field by collecting, organizing, analyzing, and disseminating information on foundations, corporate giving, and related subjects. Its most valuable technology resource is the Literature of the Nonprofit Sector Online (LNPS) database, which maintains a selection of books and periodicals relating to fundraising and philanthropy.

LNPS Online contains more than 19,000 full bibliographic citations, of which more than 12,000 have descriptive abstracts. It is updated on a regular basis and contains a trove of articles--especially on specialized software--that can’t be found elsewhere. Although resources are predominantly offline (with no links to full text), a keyword search for "software" yielded some hits worth taking a trek to the real library, including "Choosing accounting software" in the April 2001 edition of Nonprofit Quarterly, "2001 Nonprofit Software Guide," in the October 2000 issue of Fund Raising Management, and "Grants Management Software Moves to the Web," in the July-August 2000 issue of Foundation News & Commentary.

HandsNet
HandsNet provides hands-on training, management seminars and strategic planning workshops for nonprofit professionals, and is most well-known for its WebClipper news clipping service, which tracks topics specified by users and delivers daily updates to the user’s web site or e-mail.

Helping.org
Funded by a partnership between AOL Time Warner Foundation and a group of nonprofit partners, Helping.org describes itself as "an easy-to-use, one-stop online resource designed to help people find volunteer and giving opportunities in their own communities. As such it offers tools and resources for helping nonprofits use the Internet to communicate, organize and advocate. The web site includes sections on finding computer help, creating and maintaining web sites, finding technology funding and fundraising, among others. The Communicate Online section contains a thorough and user-friendly treatment of e-mail, chat and online communities.

Independent Sector--"The Impact of Information Technology on Civil Society" Research Forum
The Independent Sector is a diverse collection of more than one million charitable, educational, religious, health and social welfare organizations dedicated to enhancing philanthropy and nonprofit initiative. Though general technology resources are sparse on the site, a visit is in order just to view the session highlights, transcripts and working papers from "The Impact of Information Technology on Civil Technology Spring Research Forum, held March 15-16, 2001 in Washington, D.C.

Internet Nonprofit Center
The Internet Nonprofit Center is a project of the Evergreen State Society of Seattle. It offers information for and about nonprofit organizations in the United States. Main topics include Organization, Management, Regulation, Resources and Development, and some main topics contain twenty or more sub-topics. Technology-related sub-topics in the Management section include Automation, Software, Hardware and Internet Use. Topical information is gleaned from a variety of sources, including e-mail discussion lists and UseNet. For additional articles visit the Nonprofit Library.

National Strategy for Nonprofit Technology (NSNT)--Linkages Guide
The National Strategy for Nonprofit Technology (NSNT) was a planning effort in 1998 by a leadership network of nonprofit organizations to "upgrade the sector’s capacity to use technology effectively." This "linkages guide" includes a narrative introduction to the field of resources, a directory of 30 key organizations and projects not currently involved with NSNT, and a set of appendices involving summaries of and notes on other directories and web sites of related interest. A great directory of links to nonprofits involved in technology issues.

NPower
NPower is a nonprofit organization dedicated to helping other non-profits use information technology to better serve their communities. Online resources address all aspects of nonprofit technology, including planning, staffing and training. The technology "how-tos" provide down to earth advice on a diverse lineup of technology topics, from data back-ups to virus protection. The colorful and upbeat quarterly newsletter, called NpowerLine Online, is available from May/June 1999, and articles run the gamut from "Designing a Case Management Database" to "The IT Staffing Problem." And don’t leave before sampling the generous collection of NPowerTools and Guides (white papers) prepared by NPower staff.

OMB Watch’s Nonprofits Policy & Technology Project (NPT)--NPTALK
The Nonprofits' Policy & Technology Project (NPT) is an initiative of OMB Watch designed to improve communications linkages within the nonprofit sector in order to strengthen public policy participation. The NPTalk Resource Center provides resources related to nonprofits' policy and technology, including NPTALK, an electronic forum for discussing the NPT project and how nonprofits use technologies in their public policy activities. In addition to the archived NPTALK materials, the site offers information partially gleaned from previous listserv postings in over thirty topical areas, including spam and e-mail, interactive messaging, sharing bookmarks online, and webcasting and streaming media. The link collections accompanying each topic area are frequently worth a peek in and of themselves.

Philanthropy News Network Online
Philanthropy News Network (PNN) is a nonprofit organization serving the needs of nonprofits with a variety of free services including PNN Online, a Web-based news service about nonprofits; PNN Alert, a biweekly e-mail newsletter; and Nonprofits and Technology, a monthly newspaper. PNN Online includes a feature called Tech Talk, offering advice and opinions from nonprofit technology experts. PNN also sponsors conferences aimed at the nonprofit sector, including those on the sector’s user of changing technology and the opportunities provided by the Internet.

Project Connect White Paper Series
Project Connect, located in Summit County, Ohio, offers consulting, training and technical support services for nonprofit organizations. Nonprofits that purchase a one-year membership are entitled to services free or at reduced costs. Members receive white papers at no charge, while nonmembers may purchase each white paper for $30. Current titles include "Developing a Technology Plan," "Internet Service Guidelines for Nonprofit Organizations," and "Computer Purchasing Guidelines for Nonprofit Organizations."

TeamTech--TechPortal
TeamTech is a collaborative effort on the part of several nonprofit and for-profit organizations to bring nonprofits in eleven cities across the country up to date technologically. Project resources are posted to the TeamTech San Francisco site for shared use, and include materials on Project Administration, Technical Support, Technology Planning, Technology Training and Volunteer Management and Recruitment. Of special interest is the TechPortal, a search engine that allows users to search by category, region and/or keyword. Categories include funding and grants, training, volunteers, Web, support and consulting, and discounted hardware and software.

TechSoup
Arguably the best all-around starting point for nonprofit technology research, with a variety of comprehensive resource directories that are refreshingly easy to navigate. Includes directories of Asps; major computer manufacturers; discounted and donated software distributors; nonprofit technology discussion lists and electronic newsletters; online computer resellers; training providers; printer manufacturers; computer recyclers and refurbishers; technical assistance providers to nonprofits; training centers targeted toward the nonprofit community; organizations having volunteer opportunities; online computer resellers; online training providers; and Web development resources.

United Way of New York--Tech News
Tech News is published bimonthly for human services agencies by the United Way of New York, and provides a wide selection of practical technology articles for nonprofits. Articles from the April 2001 issue include "The Nonprofit Web Site: Tips for Attracting and Retaining Visitors," "Nonprofits Benefit from ePayments Technology," and "Looking for Free Internet? Here’s What You Need to Consider." Past issues are available in the archives beginning in October 1998.