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Conversations in the Workplace

Closing the Conversation

Bring each conversation to a close within the specified time announced, but give a ten-minute warning as a session draws to a close to allow time for summarizing what has transpired. The group might be asked to identify 3 or 4 major points raised in the conversation. Individuals may be asked share beliefs or attitudes that were reinforced or changed as a result of the conversation. Or participants may be asked to comment on the efficacy or impact of the conversation for them. Although it is not necessary that the group come to any formal conclusion at the end of each session, the feedback may help the planning group and the discussion leaders in shaping and leading future programs.

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