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I’ve heard many people say that they don’t
have enough time to manage their time. It’s a common
problem for people who have both a job and family responsibility.
Emergency Time Management is what’s needed when
the stress from a lack of time is moving toward being
toxic. This article offers four ideas to help people
who don’t have enough time to even think about
starting on a time management program.
The best Emergency Time Management strategy is to stop
answering your phone when you’re doing important
tasks such as a project at work, time with children,
or exercise time. The phone, for many people, eats time
on wasted calls and disrupts focus, productive thought,
and work time. We all get all sorts of calls. Many are
important. But virtually all can be delayed and dealt
with after we finish more important tasks.
The phone causes two problems when we’re trying
to focus. Firstly, a ringing phone disrupts our train
of thought. Even if you don’t answer there is
an intrusion. So I advise people to turn their ringers
off when they’re not going to answer anyway. The
second problem is that most telephone conversations
are not as important as identified tasks we want to
complete.
What I suggest is that people schedule three hours
every day to simply focus on doing tasks that they have
decided are important and turn off their phones during
that period of time. So, for example, say you have a
9-5 administrative or executive job. I suggest planning
several important tasks to get done in the morning while
your voicemail is accumulating messages. When you get
the tasks done, say by noon, check your voicemail and
start returning the calls in order of importance. If
three hours is too long, try one hour. When you try
this experiment you’ll discover that virtually
every call can wait.
The second strategy is what I call Emergency Prioritization.
It takes motivation and focus. If your time management
stress is truly moving into the toxic range, the motivation
should be there. The objective of Emergency Prioritization
is to sort through all the stuff you have on lists in
your brain and choose to work only on what’s important.
I suggest making three lists.
The first list includes only the most important activities.
Call this your A list. Keep this list short (say five
items) and plan to work on it first thing every day
– and don’t answer your phone while you’re
working on it – although it may mean making a
number of phone calls.
The second list contains everything else you have to
do. This is your B list. Plan to work on this list later
in the day after you’ve had success with your
A list. Getting tasks from your A list done frees up
mental energy to work more efficiently and effectively
on your B list. You’ll find that your B list will
start out being long but it will get shorter over time
as you spend more time on important A list tasks earlier
in the day.
The third list is your Won’t Do list. This is
a list of things you don’t do (for example, windows,
having lunch with whiners, negative or boring people,
answering the telephone in the morning, staying late
at work on your son’s baseball night, etc.). Obviously
if you avoid doing the things on your Won’t Do
list, you’ll stay away from activities that use
your time badly.
A third Emergency Time Management strategy is Baby
Steps. This works for people who have a difficult time
getting started on big or complicated projects.
Baby Steps involve breaking projects (or tasks or processes
or objectives) down into small parts so you can start
working on something that will be easier to accomplish
than the whole thing. What you want to do is line up
a series of easy to do pieces of the project. Every
time you complete one of these Baby Steps you’ll
earn a sense of accomplishment and a burst of energy.
The ultimate Emergency Time Management strategy is
to Delegate to the Trash Can. Just don’t do
it, to coin a phrase. If you’re a working
parent and you don’t have enough time to play
with your kids and get the beds made every day, stop
making the beds. That will give you more time to spend
with your children. Playing with your children is more
important.
Delegating to the Trash Can is the process of making
decisions about what is important and what isn’t,
and then only working on the important ones until you
run out of time or tasks.
It takes a certain ruthlessness to be the kind of person
who Delegates to the Trash Can, but it is a very empowering
feeling. My suggestion is that when you’re ready
to not do something, make a show of it. Quickly write
a description of the task on a piece of paper, read
it to yourself, then tear the paper into small pieces
and throw them into the trash can. That’ll make
it feel like you’re accomplishing something and
you’ll remember what it is you don’t want
to do.
Emergency Time Management is mostly about identifying
what is important and what isn’t important. Then
you ruthlessly focus your time on what is important
and avoid the rest. The first step, if you just need
a little time to get balanced, is to stop answering
your phone. You’ll may be a little lonely for
a few days but you’ll feel less stressed out about
your time management.
Jerome Shore is the proprietor of
The Coaching Clinic, a group of executive coaches
who coach executives and professional service providers
about resilience, leadership and marketing. He can
be reached in Toronto at coach@coachingclinic.com
or 416-787-5555.
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