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In the space of five years, close to 3 billion people
have been brought into the mainstream capitalist economic
infrastructure (India, China, Russia and some Russian
satellite countries). Those countries offer substantially
lower wages with comparable, or superior education to
US applicants. CBS’s 60 Minutes has highlighted
the quality of the IIT (India Institute of Technology)
and the number of graduates providing services to U.S.
technology companies either within the United States
or from India. Many U.S. corporations have relocated
their customer support branches to India.
Outsourcing to India will be (U.S.) $10 billion in next
five years.
As Brad Hildebrandt, a legal consultant, recently stated:
“Unless you’re my auto mechanic or plumber,
I don’t care where the hell you’re located.”
Hildebrandt sees 3 choices:
· Consult with a firm regarding outsourcing
· Form captive outsourcing firm with several
clients
· Joint venture with existing outsourcing company
Ted Martin, CEO of Martin Partners, an executive-search
firm in Chicago noted:
As far as off shoring goes, the bottom line is, when
a consulting firm can replace a $48,000 hire with
an $8,000 hire in India, it's going to be very difficult
for this trend to reverse itself. Not only are you
saving $40,000 on an annual basis per person………
but you often are getting a more qualified and experienced
individual than you could in the [United] States.
Business Week, February 9 2004.
The Lou Dobbs Report (CNN) recently predicted
that 8-10% of all associates hired by large law firms
will be offshore hires (as in India) by 2011. Skeptical?
Consider this recent U.S. department of Labor and Forrester
Research report which projects the following shift of
legal jobs to offshore sources:
| 2000 |
1,793 offshore |
| 2005 |
14,200 |
| 2010 |
34,673 |
| 2015 |
74,672 |
As the report noted: “The new associates will
take on roughly the same work as new associates handle
in the firms now at less than 20% of the cost. First
it was apparel workers-the working class-who saw their
$10-an-hour jobs go overseas. Now six-figure lawyers
and legal support staffs are starting to sweat.”
Still skeptical? Westlaw already has a test office
in Bombay. They and their competitor Lexis started using
offshore resources years ago for keying case decisions.
Indeed, GE and other major corporations are already
using Indian lawyers to supplant work formerly done
by outside law firms in the US.
Forrester Research goes further to project that by
2015 there will be 489,000 U.S. lawyer jobs moving to
lower cost countries. Mindcrest Inc., a company proving
legal process outsourcing, notes the benefits of enhanced
levels of service with a 30 - 70% lower cost to the
customer/client. “Outsourcing Hits Legal Services,”
Star Tribune, January 16, 2004.
The Harvard Business School noted in their January/February
2004 article, “Bye-Bye Billable Hours –
Strategy and Innovation” that “the
kind of work now being sent off shore, and expected
to be increasingly sent off-shore, is work normally
done by first/second-year associates in the largest
law firms -- research, legal memos, that kind of thing.”
The article gives a comparison of how much it costs
a firm to hire an American lawyer here, and how much
it costs them to get the same work done in India. While
they did not address the “practice of law”
issues, our guess is that firms are using, or planning
to use, some sort of American lawyer supervision to
get around that issue.
New associates, or those in the pipeline should be
VERY concerned. We have long questioned the ability
of firms to support new associates with $135,000+ starting
salaries (plus benefits) with no book of business and
the need for considerable training and/or supervision.
John Henry, the Founder/CEO of elawforum, a company
that aggregates large company legal problems and negotiates
fixed-fee deals, said: “We just saved a client
$55 million in 2 deals. Our challenge now is to do a
thousand of these deals.”
The trend is clear: Drive the cost of legal services
down to respond to clients’ demands for fixed
fees or reduced overall cost for legal services.
Charles F. Robinson is a Board Certified
Elder Law Attorney in Clearwater, Florida, who specializes
in Elder Law, including asset protection planning (Medicaid),
incapacity planning, disability planning, special needs
planning, probate, and fiduciary services (trust and
estate administration). He is a futurist with special
focus on the future of the legal profession. Mr. Robinson
is also a past Chair of the ABA Law Practice Management
Section. |