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November 2006

Customer Service for Lawyers

by Wendy L. Werner
Why do some law firms excel at bringing in new business and keeping clients while others struggle? They understand that every contact every time shapes the client's opinion. In this article you will learn the essential practices for providing exceptional customer service.

Successful Law Firms Plan for Success

by M. Thomas Collins
Architect Daniel H. Burnham once said "Make no little plans; they have no magic to stir men's blood...Make big plans, aim high in hope and work." In this article, Tom Collins identifies nine subject areas that will help law firms achieve success through planning.

Sponsored Column

Technology Tips

Acrobat 8: New Examine Document Feature

sponsored by Adobe Systems, Inc.
Avoid the hazards of accidental disclosure when e-mailing documents. Learn how the new Examine Document feature in Acrobat 8 makes it possible.

Columns

Management Tips and Tricks

Take the Mystery – and Fear – Out of Budgeting Your Engagements

by Edward Poll
A budget is essentially a strategy expressed through financial terms. Budgets reflect careful planning, experienced forecasting and can be a vital part of successful client engagements. This column addresses the importance and potential outcomes of developing a budget.

Weiss Monthly Marketing Brief

Who's Who: It is Lame, a Shame and a Waste of Time and Money

by Bob Weiss
A Who's Who guide used to represent a comprehensive resource of noteworthy individuals. Today that is rarely the case. Read why Bob Weiss thinks your marketing dollars are better spent elsewhere.

The Strongest Links

RSS Resources You Can Use: Automated Web Surfing for Lawyers

by Tom Mighell and Dennis Kennedy
You've heard the term. You've seen the RSS icon. Now you're ready to use RSS but you are still not sure how it works. Mighell and Kennedy will help you get started with this brief overview on how RSS resources will make your Web surfing more manageable.

Departments

Marketing

Practical Ways to Make Your Marketing Plan Work

by Mike Wells
Marketing is more than just a brochure, a press release or an advertisement. It takes time and it takes effort. Read more to learn how to make your marketing plan produce real results.

Management

Building Your Team

by Wendy L. Werner
"Team" is commonly described as a group of people with complementary skills who are committed to a common purpose for which they are mutually accountable. For a law firm, this should include everyone from rainmakers to support staff. Yet recognition rarely goes beyond those with their names on the front door. Find out what you can do to increase the success of your team.

Finance

Financial Metrics for Law Firms

by M. Thomas (Tom) Collins
If you want to measure your team's effectiveness and efficiency you need to understand and apply the basics of financial metrics. Read more for a short summary on the process.

 

 

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Adobe Systems, Inc.

Acrobat 8: Top New Legal Features
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the ABA Law Practice Management Section

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Law Practice Benchmark Survey

Where does your firm stand in the market? Participate in this month's exclusive study and rate your firm's reputation and standout qualities. Check the results in an upcoming issue of Law Practice Magazine to see how your law firm rates against the competition.

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Featured LPM Events

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Contacts

Editor in Chief:
Wendy Werner
Werner Associates

Editor:
Jim Calloway
Management Assistance Program
Oklahoma Bar

Advertising:
Anne Bitting

Sponsorship Information:
Larry Smith

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Members:

Kathleen Brady, Brady & Associates Career Planners, LLC,
Rodney Dowell, Law Office Management Assistance Program,
Erik Mazzone, North Carolina Bar Association Center for Practice Management,
Jennifer Rice, Rice Law Office, P.C.,
Tom Shumate, Kay, Griffin, Enkema & Brothers, PLLC,
John Tredennick, Catalyst Repository Systems, Inc.,
Ben Stevens, Stevens‐MacPhail, P.A.,

Advisory Board:

John Simek, Sensei Enterprises, Inc.,
Brett Burney, Burney Consultants,
Blair Janis, WealthCounsel, LLC,
Tom Mighell, FIOS ‐ Senior Manager and Consultant,
Dave Ries, Thorp Reed & Armstrong, LLP,
Dom Jaar, Bell Canada (Beaudin Legault),
Catherine Reach, ABA Legal Technology Resource Center,
Nerino Petro, State Bar of Wisconsin,

LPM Resources

Law Practice Magazine (Subscribe Today)

Current IssueLaw Practice is the ABA Law Practice Management Section's award-winning magazine. Published eight times a year, Law Practice is the leading magazine on the business of practicing law, providing insightful articles and practical tips on marketing, management, technology, finance and more.

Publication dates are January/February, March, April/May June, July/August, September, October/November, and December.


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