

White Paper on Unbundling
The Delivery Committee has issued a revised white paper examining rules that clarify the role of lawyers who assist self-represented litigants, entitled An Analysis of Rules that Enable Lawyers to Serve Pro Se Litigants. Issues include document preparation, limited court appearances, and withdrawal procedures and proper communications between lawyers and pro se litigants. The paper is designed to assist policy-makers assess the issues and includes a checklist of factors to consider.
Latest Developments
The Future ‘Middle Class’ of the Legal Profession – Unbundled Legal Services
A post by Susan Cartier Liebel of Build a Solo Practice discusses the latent legal market and suggests ways for lawyers to compete with document preparation companies. In the post, Cartier Liebel encourages lawyers to offer unbundled legal services as a way to assist clients and make a profit.
A Nation of Do-It-Yourself Lawyers
In an article appearing in the New York Times, John T. Broderick, Chief Justice of New Hampshire, and Ronald M. George, Chief Justice of California, promote efforts that close the “justice gap”. Broderick and George highlight the benefits of unbundled legal services and encourage members of the legal profession to increase access to justice through unbundled legal services and other innovative delivery methods.
Recession Forces More People with Legal Problems to Represent Themselves in Court
Greg Risling, columnist for the Los Angeles Times, examines the rising trend of pro se representation in Los Angeles, as well as the resources available to assist litigants. According to the article, an increasing number of litigants are appearing pro se, as the need for legal help has soared due to foreclosures, bankruptcies and other recession-related ordeals. To help these litigants navigate the legal system, over one dozen self-help centers now operate within Los Angeles County.
Fixed Fees Needn’t Mean Working More for Less (or for Free)
As consumer clients continue to demand alternative fee arrangements, columnist Jim Colloway discusses the ways in which attorneys can reduce risk while meeting client needs and maintaining revenue. Calloway suggests that attorneys who offer alternative fee agreements should use task-based billing, conduct preemptive communication strikes, employ change orders and improve fee agreements.
Poll Results on Ethics of Ghostwriting Legal Documents » »
In a poll on ghostwriting, a majority of respondents found that ghostwriting legal documents is ethical. Conducted by the ABA Journal, the poll was available online from December 2 through December 8. In total, 849 people participated in the poll.
Practicing in the Virtual Realm
The American Bar Association’s eLawyering Task Force has issued recommendations for law firms that wish to deliver legal services online. Published for comment, the draft set of minimum suggested requirements address topics such as web site architecture, ethics issues, online payment of legal fees and security certification.
On Deck…
Tech Hearing Report Coming Soon
The Committee has completed hearings on the use of technology for the delivery of legal services and is now preparing a report on policy issues that need to be examined. To listen to the presentations, click here.
Front & Center
The CUNY School of Law’s Community Legal Resource Network receives 2010 Brown Award
An innovative, community-based mentoring program was selected to receive the 2010 Louis M. Brown Award for Legal Access at the ABA Midyear Meeting in Orlando. The Award is presented by the Delivery Committee each year to a program that provides affordable access to justice in innovative ways. CLRN has effectively demonstrated that providing lawyers with practical training and support enables them to increase the amount of time they can spend delivering pro bono and low bono services.
Two additional nominees were selected to receive recognition.
- Richard Granat received the Lifetime Achievement Award for his dedication to the expansion of affordable legal services to those of moderate income.
Click here for additional information about these programs and the Brown Award.
Innovations Guide Provides Help to Lawyers in the New Economy
Looking at client outreach differently, unbundling services, using technology more cost-effectively and exploring niche markets are ways that can help improve a law practice in difficult economic times. Examples of innovations in these areas are included in the Delivery Committee’s Guide to Innovations.
The Committee also offers a training program on this topic. For more information, contact . If you have other innovative ideas, please pass them along so they can be included in future material.
Teaching Access to Justice
Interested in teaching access to justice at law school, but you don’t know how to get started? The Delivery Committee provides online technical assistance through its Blueprints to Access Series. You can view course objectives, retrieve syllabi, contact those who are teaching these classes at various law schools.
If you are teaching a class, let us know and we’ll share your information with others.Archived Materials from the Recent Past
Report on Unbundling Available
The ABA Litigation Section Modest Means Task Force has issued The Handbook on Limited Scope Legal Assistance. The handbook provides direction for both policy-makers and practitioners. It includes case studies of lawyers providing limited assistance as part of their practices, methods to maximize client services and an analysis of the applicable ethics issues. An extensive appendix includes state rules, checklists and sample client agreement forms.
The Report on the Hearing on Access to Justice is available (PDF)
The 2002 Hearing on Access to Justice included 15 speakers and resulted in strategies to overcome impediments to the barriers preventing people from obtaining legal services. The Report on the Hearing on Access to Justice (PowerPoint) is also available.
Web Site Guidelines Adopted
The Best Practice Guidelines for Legal Information Web Site Providers were adopted by the ABA House of Delegates in February 2003. The guidelines were promulgated as a joint project between the Delivery Committee and the Law Practice Management Section's eLawyering Task Force and co-sponsored by the Business Law Section and Consortium on Legal Services and the Public. The guidelines are intended to give direction to all entities that give legal information over the Internet.
Hotline Standards Available
For direction on the establishment and operations of hotlines, see the Standards for the Operation of a Telephone Hotline Providing Legal Advice and Information (PDF), adopted by the ABA House of Delegates in August 2001.
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Meet the Committee –
Who we are and what we do
The ABA Standing Committee on the Delivery of Legal Services has the mandate to improve access to lawyers and legal services for those of moderate incomes – those who do not qualify for legal aid yet lack the resources for full legal representation.
For details on the Committee’s activities, view its Informational Report to the House of Delegates.
For a complete history of the Committee, click here.
See the Committee’s roster for a list of its members, liaisons and Advisory Council membership.
Read the latest “From the Chair”, published quarterly in Dialogue.
Training and Events
Keep up-to-date on events and trainings focused on innovations in the delivery of legal services, including pro se support and unbundling, with the Training and Events Calendar. If you have an event to add to the calendar, please contact .
Watch the latest training program on unbundled legal services. Conducted by M. Sue Talia, the training introduces unbundled legal services and offers practical tips for lawyers who wish to integrate unbundling into their practice. The program also includes information for those who would like to provide training on the topic, and is accompanied by a PowerPoint presentation and Risk Management Materials developed by Talia. To learn more, and to watch the video, click here.
Overheard at the Bar –
Views from Bar Leadership
Recent Bar magazine articles on pro se litigation, unbundling and more…
Leveling the Playing Field for Pro Se Litigants (Hennepin Lawyer)
New Ways of Doing Business in 2010 – US Style (Law Society Gazette)
Access to Justice: Helping Litigants Help Themselves (Washington Lawyer)
All Family Law Parties Need Access to Justice (Wisconsin Journal of Family Law)
As Family Law Changes, So Should the Judiciary (Wisconsin Journal of Family Law)
Interested in writing a President’s Page on unbundling or e-lawyering? We can help. Contact . Have we overlooked your article? .


