Reconciling Faith and Livelihood
Religion in the Workplace and Title VII
By Richard T. Foltin and James D. Standish
Between 1992 and 2003, claims of employment discrimination based on
religion jumped some 82 percent. To put this remarkable rise in perspective,
during the same period, claims involving race dropped by 3.5 percent.
This troubling trend in the treatment of faith in the American workplace
deserves close examination.
Many employment discrimination claims based on religion involve instances
in which employers refuse to provide an accommodation for an employee’s
religious practices. The three primary problem areas tend to arise out
of conflicts between work requirements and holy day observance (weekly
Sabbaths and annual holy days like Christmas, Easter, and Passover),
religious garb requirements (turbans, scarves, and yarmulkes), and religious
grooming requirements (beards, dreadlocks, and so on). Some claims arise,
but with less frequency, out of conflicts between religious faith and
a specific assigned duty.
It is not only members of small or poorly understood faiths who experience
difficulties in the American workplace. Cases coming before the courts
have included, among others, Roman Catholics denied time off on Christmas
Day and Evangelical Christians denied time off to attend church on Sundays.
Other cases have involved employers who require Sikh employees to remove
their turbans, fire Jews and Seventh-day Adventist Christians for refusing
to work on Saturdays, reassign Muslim women wearing headscarves to keep
them out of sight of customers, and attempt to force Rastafarian employees
to cut their dreadlocks.
What is driving the upsurge of religious discrimination in the workplace?
Those working extensively in the field point to four trends:
• The movement toward a twenty-four-hours-a-day/seven-days-a-week
economy, with consequent conflict with religious demands for rest and
worship on Saturdays, Sundays, or holidays;
• Our nation’s increasing diversity, marked
by a broad spectrum of religious traditions, some of which may clash
with workplace parameters that do not take into account the religious
observances of immigrant communities;
• Latent animosity toward some religious traditions
after the September 11 attacks, a phenomenon evidenced by significant
recent upswings in cases involving Muslim Americans and Sikh Americans;
and
• A growing emphasis on material values at the
expense of spiritual ones, with employers indicating that workplace
requirements take priority over religious practices.
U.S. civil rights laws protect people of faith in the workplace, but
this protection—particularly when applied to guard against formal
discrimination and to require a measure of accommodation of religious
practice—has proven controversial from its inception, and inadequate
in its application. This problem does not take place in a vacuum.
The Civil Rights Act of 1964
In a 1963 message to Congress, President John F. Kennedy vowed to protect
Americans from workplace discrimination on the basis of “race,
creed or ancestry.” A year later, President Lyndon Johnson signed
the omnibus Civil Rights Act (Act), in part as a legacy to his assassinated
predecessor. The milestone legislation included Title VII, which prohibited
discrimination in the workplace on the basis of race, color, religion,
sex, or national origin.
It was clear that the prohibition on religious discrimination and the
application of nondiscrimination principles to religious entities presented
special issues. As originally drafted, the Act afforded a sweeping exemption
for religious entities. By the time Congress completed its work on Title
VII, however, that exemption was significantly narrower. Pursuant to
section 702, religious entities were exempted from the provisions prohibiting
hiring based on religion. In addition, section 703(e)(2) provided an
exemption that allowed religious educational institutions to hire and
employ employees of a particular religion. Yet like all other employers,
they were subject to Title VII’s prohibition on discrimination
on the basis of race, color, sex, and national origin. The exemption
was limited, moreover, to employee positions “connected with the
carrying on . . . of [the entities’] religious activities.”
While dealing at least to some extent with the special concerns of
religious organizations, the Civil Rights Act did not directly address
the question of whether an employer has an obligation to accommodate
employees’ religious practices or beliefs. The problems presented
by this lacuna were evident almost from the start. An employer need
not hang a sign in his window stating “no Jews need apply”;
he merely needed to require work on Saturday to accomplish the same
end.
The newly created Equal Employment Opportunity Commission (EEOC) was
quick to issue regulations, in 1966, providing that employers must afford
accommodation unless it would cause “a serious inconvenience to
the conduct of business.” In 1967 the EEOC refined the regulations
to require accommodation unless it would incur “undue hardship
on the conduct of the employer’s business.” Lawsuits quickly
challenged the EEOC’s authority to take this action. One such
case—an appeal from a Sixth Circuit decision finding that the
prohibition on religious discrimination should not be read to require
accommodation—reached the U.S. Supreme Court, but it was split
down the middle, resulting in an affirmance without national precedential
authority. Dewey v. Reynolds Metals Co., 402 U.S. 689 (1971),
affirming by an equally divided Court 429 F.2d 324 (6th Cir.
1970).
In 1972, Congress reentered the fray, amending Title VII to add a new
section 701(j), which required employers to “reasonably”
accommodate the religious practices of their employees unless, by so
doing, the employer would incur an “undue hardship on the conduct
of the employer’s business.” The scant legislative history
associated with this amendment gave little indication of precisely what
Congress considered reasonable accommodation and what constituted undue
hardship. This was left up to the courts. But, as Justice Thurgood Marshall
would later observe in his dissent in Trans World Airlines v. Hardison,
432 U.S. 63, 89 (1977), the record demonstrated, at least, that section
701(j) was introduced by Senator Jennings Randolph (D-WV) explicitly
“to protect Saturday Sabbatarians like himself from employers
who refuse ‘to hire or continue in employment employees whose
religious practices rigidly require them to abstain from work in the
nature of hire on particular days.’” Citing 118 CONG. REC.
705 (1972).
At the same time, Congress amended section 702 to conform with section
703(e)(2) to broaden the religious discrimination exemption, allowing
religious organizations to make hiring decisions on the basis of religion
with respect to all employee positions, not just with respect to work
connected with “religious activities.” As Professor Melissa
Rogers has shown in her recent examination of the legislative history
leading up to enactment of this latter amendment, the sponsoring senators—Sam
Ervin (D-NC) and James Allen (D-AL)—“considered an institution-wide
exemption for religious organizations from Title VII to be crucial to
religious autonomy and freedom.”
The premise on which sections 702 and 703 (e)(2) were based—that
protecting the autonomy of religious institutions is a necessary corollary
of the Constitution’s protection of the free exercise of religion—has
not been subject to serious debate. Indeed, the courts have read a constitutionally
mandated “ministerial exception” into Title VII pursuant
to which religious institutions may discriminate on any basis,
not just with respect to religion, when it comes to employment decisions
involving clergy. Rather, debate has focused on the extent to which
exemptions for religious organizations should be carved out so as to
protect the groups’ autonomy. Thus cases questioned the constitutionality
of the 1972 expansion of the section 702 exemption. The Supreme Court
upheld the exemption in 1987. Other cases, with varying results but
generally protective of religious institutions, have examined the question
of just how “religious” a religious institution has to be
to qualify for a section 702 or section 703(e)(2) exemption, as well
as whether given employment decisions were made on the basis of sex
or pregnancy, as opposed to religion—and would therefore, at least
with respect to nonministerial employees, not fall under the exemption.
Most recently, as a result of the push for “charitable choice”
and faith-based initiatives, there has been extensive debate as to whether
the exemptions afforded under sections 702 and 703(e)(2) apply to social
services programs provided by religious institutions when federal funds
are involved. Some have argued that the exemption applies nevertheless;
others have argued that Congress never intended the exemption to cover
other than privately funded positions or projects—and that, in
any event, to practice such discrimination with public funds is constitutionally
problematic.
Others have noted that there is nothing in the text of the statute
to suggest that it was Congress’s intent to limit the exemption
to entities that do not receive federal funding.
Hardison and Its Aftermath
If the meaning of sections 702 and 703(e)(2) remains unsettled, the
courts have been more clear in their reading of section 701(j). Unfortunately,
the decisions have not always viewed religious accommodation in the
workplace as a serious civil rights issue.
The seminal Supreme Court case in this area is Trans World Airlines
v. Hardison, 432 U.S. 63 (1977). Larry Hardison was a member of
the Worldwide Church of God and believed it was his religious duty to
rest from secular work on Saturdays (his Sabbath). Trans World Airlines
discharged Hardison because he refused to work on Saturdays in a position
as a clerk that required staffing twenty-four hours per day, 365 days
per year. In ruling for TWA, the Court determined—in a 7-2 decision—that
anything more than a de minimis cost to an employer constituted an “undue
hardship” for purposes of section 701(j), and found that accommodations
proposed by Hardison would have imposed such a cost because they “involved
costs to TWA, either in the form of lost efficiency in other jobs or
higher wages.” The Court also found that TWA had made reasonable
efforts at accommodation.
In a dissent joined by Justice William Brennan, Justice Thurgood Marshall
argued that the Court’s reading of section 701(j) reflected the
belief that Congress, in drafting the 1964 Civil Rights Act to require
employers to make reasonable accommodations for religious practice,
did “not really mean what it [said].” Marshall and Brennan
also argued that the Court’s reading of section 701(j), in particular
the de minimis interpretation of “undue burden,” so vitiated
the obligation to reasonably accommodate as to result in “effectively
nullifying it.”
The history of religious accommodation litigation since 1977 bears
out Justice Marshall’s concerns. It would be an overstatement
to say that employees seeking a reasonable accommodation of their religious
practices never prevail in court. Many cases never reach litigation
because employees and employers work out an accommodation amicably.
But for the most part, to borrow the title of one law review article
on the subject, the courts have concluded that “heaven can wait.”
Turning to the specifics of section 701(j), one might expect a “reasonable
accommodation” to remove the conflict with religious practice,
with employers then required to show an “undue hardship”
before being relieved of the obligation to provide such an accommodation.
But this is often not the case. Perhaps most remarkably, some courts
have suggested—beginning with Hardison—that employees’
rights under collective bargaining agreements are, in of themselves,
reasonable accommodations even when those agreements make absolutely
no provision for employee religious practices that may come into conflict
with the requirements of the workplace.
It is the Hardison Court’s interpretation and application
of “undue hardship” that has most often affected religiously
observant employees. Frequently, even in the absence of substantial
economic cost, the courts have found that the provision of a reasonable
accommodation amounts to an undue hardship. Sometimes the “hardship”
is no more than the administrative task of adjusting schedules.
Beginning with Hardison itself, the existence of a seniority
provision in a collective bargaining agreement has been invoked as a
basis for undue hardship because, for instance, to allow an employee
his Sabbath off would violate the seniority rights of another employee.
To be sure, section 703(h) of Title VII expressly provides that “the
routine application of a bona fide seniority system [i.e., without intention
to discriminate because of race, color, religion, sex, or national origin]”
is not unlawful. But all too often, this conclusion is reached without
further inquiry as to whether the bargaining representative might have
been enlisted in a search for voluntary swaps or whether an exemption
might be sought to technical violations of the collective bargaining
agreement that stand in the way of an amicable arrangement.
These constrictive readings of section 701(j) are inconsistent with
the principle that religious discrimination should be treated as seriously
as any other form of discrimination. The civil rights of religious minorities
should be protected by interpreting the religious accommodation provision
of Title VII in a fashion consistent with other protections against
discrimination. Since these constrictive readings turn on judicial interpretation
of legislation, rather than constitutional doctrine, they are susceptible
to correction by the U.S. Congress. Legislation now pending in Congress
would do exactly that.
The Workplace Religious Freedom Act
The Workplace Religious Freedom Act (WRFA) redefines what constitutes
an “undue hardship” on an employer for purposes of the Title
VII accommodation provision. It replaces the current standard that holds
that anything above a de minimis cost or inconvenience is an undue hardship,
with the definition that an undue hardship is an action requiring significant
difficulty or expense. When making the determination of whether an employer
has incurred a significant difficulty or expense, the WRFA requires
that the cost of accommodation be quantified and considered in relation
to the size of the employer. In this respect, it resembles the definition
of undue hardship set forth in the Americans with Disabilities Act.
Crucially, the WRFA requires that to qualify as a reasonable accommodation
an arrangement must actually remove the conflict. This ends the notion
that a collective bargaining agreement, any other neutral arrangement,
or an “attempt to accommodate” that fails to accommodate
a religious practice could itself be viewed as a “reasonable accommodation.”
The accommodation might, of course, still constitute an undue hardship.
The WRFA also makes it clear that an employer has an affirmative and
ongoing obligation to reasonably accommodate an employee’s religious
practice and observance. This provision does not in and of itself alter
the standard for what is a reasonable accommodation or an undue hardship.
It does, however, require that all to whom section 701(j) applies bear
the responsibility of making actual, palpable efforts to arrive at an
accommodation.
Some observers have claimed that the WRFA will somehow empower employees
to act in ways that hurt others in the workplace or cause third parties
to be denied needed services. These claims are not based on a fair reading
of the bill. First, the WRFA will not empower people to come to work
each day and berate their coworkers for being gay or Mormon or agnostic.
Actions that create a hostile work environment for others, in most cases
in violation of long-standing prohibitions on harassment, would clearly
impose a significant burden on the employer. Changing the definition
of undue hardship will not unleash a wave of harassment.
Second, the courts may well find (as one federal appellate court has
already held under current law) that the WRFA does not justify the refusal
of essential personnel, like police officers or fire fighters, to protect
individuals or entities with whom they have moral differences. But,
even to the extent that a court may find that a task-based accommodation
is in order in a particular case, such accommodation could not, by any
stretch, be required if it meant that the services in question were
no longer available to the public. Otherwise, the employer would patently
be faced with an undue hardship.
The WRFA is supported by a broad range of groups across the religious
and political spectrum, many of which are fully as committed to fighting
discrimination on the basis of sexual orientation and to protecting
reproductive rights as are those who have raised the foregoing concerns.
But WRFA supporters are also committed, left and right alike, to a fundamental
premise of our Constitution and our society: that it is not up to the
government to prescribe orthodoxies of belief or practice, and that
the religious beliefs and practices of those with whom they disagree
on these (and other) fundamental matters should be accommodated if this
can be done without harm to others.
Focus on an improbable parade of harmful outcomes gives far too short
shrift to the problem that the WRFA aims to address—the discriminatory
treatment of employees—which goes to the very heart of employee
rights.
Conclusion
The steady rise in religious discrimination claims registered with
the EEOC is alarming. In six of the eleven years following 1992, the
increase in claims was over 5 percent per annum. The largest jump in
claims came in 2002, the year following the September 11 attacks, when
claims rose by 21 percent over the previous year. The number of claims
in 2003 only dropped by 1.5 percent over 2002, leaving claims up 82
percent as compared to 1992.
Efforts to ensure that people of faith are treated fairly in the American
workplace have met with mixed success over the last four decades. While
the passage of Title VII of the Civil Rights Act represented a major
milestone, its full promise has yet to be realized. Even after the amendments
to Title VII in 1972 and the litigation of numerous cases, people of
faith remain dangerously vulnerable to the arbitrary refusal of employers
to accommodate their religious practices. In a country founded by those
fleeing religious intolerance, and in which religious freedom is enshrined
in our most basic law, it is not too much to hope that we will soon
achieve another milestone in civil rights, this time by assuring that
Americans of all creeds are accorded respect by employers, able to remain
true to their faith and participate as full partners in the workplace.
Richard T. Foltin is legislative director and counsel in the American
Jewish Committee’s Office of Government and International Affairs
in Washington, D.C. He serves as co-chair of the Committee on First
Amendment Rights for the ABA’s Section on Individual Rights and
Responsibilities. James D. Standish is director of legislative affairs
for the world headquarters of the Seventh-day Adventist Church. Mr.
Foltin and Mr. Standish co-chair a broad coalition that has been formed
to promote passage of the Workplace Religious Freedom Act.