Track 11  Practice Development



 A6: Upsizing: How to Build and Operate an Increasingly Profitable and Sustainable ADR Practice

     In this skills-building session a full-time mediator and a law firm management consultant will discuss how to transition
     from entrepreneurial startup to a mature ADR business and start making real money.

      Dennis McCue                    Dynamic Firm Management, Newport Beach, CA

      Diana Mercer                    Peace Talks Mediation Services, Inc., Los Angeles, CA


 C2: The Way You Do the Things You Do: Advocates Tell Mediators What They Love and What They Hate

     In a lively interactive format, lawyers for employees and management discuss mediators’ techniques and share their
     secrets for successful mediations.

      Judith Bendich                  Bendich Stobaugh & Strong P.C., Seattle, WA

      Abigail Pessen                  Mediation Services, New York, NY

      Michael Reiss                   Davis Wright Tremaine LLP, Seattle, WA

      Jon Howard Rosen                The Rosen Law Firm, Seattle, WA

      Nancy Williams                  Perkins Coie LLP, Seattle, WA


 C6: Facilitation vs. Mediation - Similarities and Differences: Adding Facilitation to Your ADR Repertoire

     In this engaging, interactive, facilitated session learn about the similarities and differences between mediation and
     facilitation while experiencing first-hand a professionally facilitated session.

      David C. Batson                 U.S. EPA Conflict Prevention & Resolution Center, Washington, DC
      
      Rita Callahan                   Working It Out, Atlanta, GA

      Cindy Cook                      Adamant Accord, Inc., Adamant, VT

      Lou Gieszl                      Maryland Mediation and Conflict Resolution Office, Annapolis, MD


 E1: Women in Negotiation: Skills and Strategies for Success

     Recent research shows that women and men do negotiate differently, both on behalf of themselves and on behalf of
     others. In this interactive session, a panel of dispute resolution professionals will give their perspectives on gender
     differences in communication and negotiation.

      Rosemarie Annunziata            JAMS, Washington, DC

      Linda Babcock                   Carnegie Mellon University, Pittsburgh, PA

      Taylor Daly                     Nelson Mullins Riley & Scarborough LLP, Atlanta, GA
      Joan C. Grafstein               JAMS, Atlanta, GA

      Margaret L. Shaw                JAMS, New York, NY

      Linda R. Singer                 JAMS, Washington, DC


 E4: Utilizing the Internet to Offer the Most Capable Mediation Services

     This skills-building session will consider how we can most capably utilize the Internet to augment our face-to-face
     services.


      Jim Melamed                     Mediate.com, Eugene, OR


 F2: When Race is the Issue

     This skills-building session will use dialogue and inquiry techniques and practical role play techniques to discuss race in
     mediation  Come expecting to step out of your comfort zone and enter a transformative learning environment.

      Ann McBroom                     King County Alternative Dispute Resolution Program, Seattle, WA

      Henri McClenney                 InterLocal Conflict Resolution Group, Seattle, WA


 F9: What ADR Consumers Want from Mediators, Arbitrators and Neutrals

     In this skills-building session a panel of attorneys, mediators, and consumers will explore and discuss how mediators can
      best position themselves to attract the best clients and referral sources.

      Roman Hernandez                 Schwabe, Williamson & Wyatt, Portland, OR

      Jeff Kichaven                   JAMS, Los Angeles, CA

      Peter J. Mintzer                Cozen O'Connor, Seattle, WA
      Samuel R. Watkins               Heller Ehrman LLP, Seattle, WA


 H7: Preparation, Persistence, Customization and Analysis: Findings on Mediation Quality from the Task Force on Improving the
 Quality of Mediation
     Members of the ABA Section of Dispute Resolution Task Force will present findings derived from focus groups, surveys,
      and interviews of mediators and mediation users.  The findings include important insights into four areas of mediation
     practice: preparation, persistence, customization, and analytical inputs.

      Kathleen A. Bryan               International Institute for Conflict Prevention and Resolution, New York, NY

      Leila Taaffe                    Mediator, Washington, D.C.

      Wayne Thorpe                    JAMS, Atlanta, GA

      Rachel Wohl                     Maryland Mediation and Conflict Resolution Office (MACRO), Annapolis, MD


 I3: The Dark Side of ADR: Meeting the Challenges of Proliferating Models in Conflict Management and Dispute Resolution. Are
 they all good?

     What is the impact of recent trends in Conflict Management and ADR where courts have thrown out "mandatory" ADR as
      unconscionable? Explore how these trends may impact the scope of your practice and the field.

      Rita Callahan                   Working It Out, Atlanta, GA

      Frank Carr                      Carr, Swanson, and Randolph, PENDING, PENDING

      Peter G. Merrill                CDRS President & CEO, Santa Fe, NM

      Linda Morton                    California Western School of Law, San Diego, CA