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About the Book
Learn how to harness the power of relationships--with yourself, clients, and colleagues--to help you define and achieve professional and personal success. Peter Rouse provides a framework to guide you in instituting reflection and change in your life in order to build and maintain relationships. Although the author uses lawyers and law firms as examples, anyone interested in utilizing relationships with clients and colleagues to improve their business or their self will benefit from this book.
Identify your firm's true values and discover what qualities are needed to develop them further
Learn to value and appreciate clients as a means for positive change
Discover how to handle responsibility and blame in a client-focused perspective
Change your self-perception and improve your perception of the world
Learn how your workspace can effect client-perception
Recognize and embrace change as an opportunity for growth within the firm
Understand important skills of self-management and learn to listen to physical signals
Learn simple behavioral techniques to build trust and lasting relationships
Promote the conditions within your firm that will allow relationship building to flourish
From the Introduction --
The threads that run through this book are to do with the "inner game": the richness and reward of becoming fully involved in what is going on inside you and at the same time building the capacity of seeing differently what is going on around you and your part in creating it; you as co-author of your relationships with colleagues and clients. Rather than writing about business, my focus is on learning about effectiveness in relationships on behalf of your business, for yourself and for the firm. This is a new field of advantage and one that offers lasting success in business and quality in life. I believe that the capacities and life skills I am addressing are what are needed to make the practice of Law sustainable and profitable.
Table of Contents
Introduction Chapter 1: Relationships Chapter 2: Our Human Condition Chapter 3: Body Matters Chapter 4: Integrity Chapter 5: Alignment and Coherence Chapter 6: Valuing Others Chapter 7: Collaboration Chapter 8: Responsibility Chapter 9: Conditions for Change Chapter 10: Behaviour Chapter 11: Capacity Building Conclusion
What Others Are Saying
"Every profession and industry should have a book like this. Peter Rouse shares his experience and insights into what it takes to be a high performing lawyer and healthy, fulfilled human being. Anyone who works in the legal world should read this book. Even if you only practice and integrate one or two of the suggestions, your business and personal life will start to change and improve."
Phil Clothier - Partner with Richard Barrett & Associates (Cultural Transformation Tools)